Privacy Policy Overview
What data we collect
We collect only the data needed to provide secure, reliable service. This includes details you provide when contacting us, submitting forms, or using site features. Data is never sold or shared for marketing purposes.
- Contact details provided through forms or inquiries
- Technical data, such as device type and browser
- Usage data from pages you visit and actions taken
- Records of communications with our team
- Preferences and settings you choose on the site
Collected information is used solely for service delivery, security, analytics, and compliance with Malaysian law. We do not use data for third-party advertising or unrelated activities.
How we use data
We use your data to provide support, improve site features, and meet legal or regulatory requirements. Analytics help us refine our services without identifying you personally.
Data supports account security, fraud prevention, and compliance audits. All processing follows strict confidentiality and is regularly reviewed for alignment with Malaysian privacy regulations.
Your data rights
You have rights over your data: access, rectification, erasure, and portability. Contact us to exercise any of these options or for clarification on how your data is handled.
Right to access
You can request access to the personal data we hold about you at any time. We aim to respond promptly and transparently.
Right to rectification
You may correct or update your data if it is inaccurate or incomplete. Let us know and we will make the necessary changes.
Right to erasure
You can request deletion of your personal data, subject to legal and service constraints. We honor erasure requests wherever possible.
Right to data portability
You have the right to request your personal data in a structured, commonly used format. We support data portability within legal limits.
When we share data
We do not share your personal data except when required for service delivery or legal compliance. Partners receive only the minimum data needed to perform their function.
Your information is never sold to third parties or used for unrelated marketing. Sharing happens only with trusted vendors who meet strict privacy standards.
How we protect your data
We use technical and organizational safeguards to protect your personal information. Security measures include encryption, access controls, and regular system reviews.
Staff receive privacy training and follow strict protocols to prevent unauthorized data use or disclosure. We audit our processes to keep your information secure.
Contact for privacy matters
Address: Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
Phone: +60 5-222 7782
Email: content@pelorixano.sbs